Thank you for shopping with O'Daddy Performance.

This Shipping Policy outlines how we process and deliver orders placed through our website.

Order Processing

All orders are processed within 1–2 business days after payment has been received and verified.

Orders are not processed or shipped on weekends or Australian public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available).

Shipping Rates

Australia

Free Standard Shipping

• Delivery: 5–12 business days
• Cost: Free

Express Shipping

• Delivery: 4–5 business days
• Cost: AUD $25

International Shipping

We proudly ship to customers worldwide.

Standard International Shipping

• Delivery: 5–12 business days
• Cost: AUD $25

Express International Shipping

• Delivery: 3–5 business days
• Cost: AUD $45

Please note that delivery times are estimates only and may vary depending on customs processing, local postal services, weather events, or other circumstances beyond our control.

Order Tracking

Tracking information will be provided via email once your order has been shipped (where available).

If you have not received your tracking details within a reasonable timeframe, please contact our support team.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in our product prices or shipping costs.

Delays

While we strive to deliver every order within the estimated delivery time, delays can occasionally occur due to:

• Customs inspections
• Courier delays
• Severe weather
• High shipping volumes
• Public holidays
• Other unforeseen circumstances

O'Daddy Performance is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Address

Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.

If an incorrect address is supplied, please contact us immediately. While we will do our best to assist, we cannot guarantee changes can be made once an order has been processed.

Additional shipping charges may apply if an order is returned due to an incorrect or incomplete address.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible at support@odaddyperformance.com.

We will work with the shipping carrier to investigate the issue and assist in resolving it.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: support@odaddyperformance.com

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (AEST)

We aim to respond to all enquiries within 1–2 business days.